FAQ
Where are you located?
We are located Australia-wide. Find your nearest branch here.
I have a technical problem or support issue I need resolved, who do I contact?
The best way to get in touch is via our client portal.
Who should I call if I have a general enquiry?
We want to put you in touch with the right person to help you, so please have a look at the various sections on our contact us page.
Does Optical Solutions Australia provide a warranty with their products?
Yes, Optical Solutions Australia provides a warranty with all of their products and the length of the warranty depends on the products. Find out more.
Who should I contact if we have to return or refund my products?
If you would like to initiate a return, please fill out the return form, we will contact you shortly after you submit the form.